Shipping Coverage
- We deliver within Malaysia (Peninsular Malaysia, Sabah, and Sarawak).
- International shipping may be available upon request (contact us for details).
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Standard delivery within Malaysia: 3–7 business days.
- Remote areas may take longer.
Shipping Fees
- Shipping charges are calculated at checkout based on weight, size, and delivery location.
- Free shipping may be offered on promotional campaigns or minimum order amounts.
Order Tracking
- Once shipped, you will receive a tracking number via email or SMS.
Damaged or Missing Items
- Please inspect your order upon delivery.
- If items are missing or damaged, contact us within 48 hours with photos and order details.